The CAFE (Crise-Ado-Famille-Enfance, Teen-Family-Youth Crisis) Program was developed for children age 0 to 17 and their family who are experiencing a major family crisis.
Our team of social workers, psycho-educators and specialized educators aims to find solutions that avoid placement or reporting to the Direction de la protection de la jeunesse (DPJ). The CAFE team can intervene in situations of severe conflict between parent and child, where there is a risk of a breakdown in the relationship or an imminent risk of acting out. CAFE can also intervene in cases of psychological distress or when a family member's security and basic needs are at risk.
Our CAFE team:
- Is available 24 hours a day–7 days a week, 365 day a year
- Offers brief and intensive psychological support, and can who can show up on site, as needed
- Follows up to ensure that the crisis has been resolved
Learn more about how the CAFE program can help your family in this feature article.
To get help from a CAFE team:
- Contact a CLSC (between 9:00 a.m. and 9:00 p.m.)
- Call Info-Social at 8-1-1, option 2 (at any time)
Other resources
Youth Protection Services (DYP)
Youth Protection Services intervene mainly in situations where a child is:
- abandoned;
- a victim of negligence;
- a victim of psychological abuse;
- a victim of sexual abuse;
- a victim of physical abuse;
- suffering from serious behavioral problems;
- at risk of being a victim of negligence, sexual abuse, or physical abuse.
Centre jeunesse de Montréal
514-896-3100 
centrejeunessedemontreal.qc.ca
Batshaw Youth and Family Centres
(services available in English)
514-935-6196 Batshaw web page
Kids’ Help Phone
E-mental health services available 24/7 across Canada, for children, teens and young adults.
1-800-668-6868
Text: 686868 kidshelpphone.ca
Suicide Action Montréal (SAM)
Help and suicide prevention centre.
1-866-277-3553 suicideactionmontreal.org
Tel-jeunes
Helpline for youth open 24/7
1-800-263-2266 teljeunes.com